VA North Texas Health Care System

LATEST NEWS & UPDATES: Public Notice of Scoping for the Proposed Long-Term Spinal Cord Injury…


Public Notice of Scoping for the Proposed Long-Term Spinal Cord Injury and Clinical Expansion for Mental Health Projects 

Effective Monday, April 12, 2021, VA North Texas will discontinue the use of the VEText “I Am Here” function (remote check-in).

For the latest COVID-19 Vaccine Planning informationRead our Frequently Asked Questions for Veterans

VA North Texas has a comprehensive plan in place to protect the health of everyone who visits or works at one of our facilities. Using an abundance of caution, all VA medical facilities will use standardized screening questions at strategic entry points and during initial clinical screening.

Important: Please do not come to a VA medical facility if you have flu-like symptoms. Call or message first.

Accordingly, to protect the VA North Texas Health Care System employees, patients, and visitors, and to ensure the continuity of services and activities, all VA North Texas employees, on-site contractors, Veterans, patients, and other individuals entering VA North Texas buildings on all campuses, will be required to wear masks at all times, maintain physical distancing, and adhere to other public health measures, as provided in the Executive Order on Protecting the Federal Workforce and Requiring Mask-Wearing and CDC guidelines.

CHANGE IN VA NORTH TEXAS VISITOR POLICY OCTOBER 6, 2020:Beginning October 6, 2020, VA North Texas will allow one visitor per patient, at any one time.

Each Veteran can have a list with 2 designated visitors (still only one at a time).

Children under the age of 18 are not allowed.

Details: Both the Veteran and the visitor will abide by the universal mask/physical distancing
requirements. Masks must be worn at ALL times, at ALL VA North Texas Campuses (even while visiting Veterans in single patient rooms) and
physical distancing must be maintained, if they leave the Veterans room, and from other visitors and Veterans in cohabitated rooms/common areas.

In-Patient process for entry into the facility as visitor:

•Visitor will present to a designated entry door.
•Visitor must wear the hospital-provided mask only–cloth masks are not allowed while visiting the Veteran.
•Visitor will then proceed to the designated unit for visitation with the Veteran.
•Visitor must use hand sanitizer provided by the hospital or wash hands with soap and water immediately prior to entering the patient’s room and immediately after exiting the patient’s room.
•Visitor must follow any and all isolation precautions as applicable while visiting the patient’s room.
•After the visit, the guest should proceed out of the facility without stopping, gathering, or socializing with other Veterans, guests, or staff members.

Out-Patient visitor/caregiver rules:

•No changes in current out-patient visitor policy–NO VISITORS FOR OUTPATIENTS.
ONE Caregiver allowed per Veteran. Caregiver is defined as one family member/driver for post procedural care.
•Caregivers to assist Veteran who has PTSD, or is a MH patient.
•A caregiver for Veterans who are unable to communicate effectively with their provider (including understanding directions/instructions).
•A caregiver for teaching home care.
•Caregiver for immobile Veterans (Wheelchair, Blind, or other disability).

Note: Please remember that visitor access is at the discretion of the unit Charge Nurse. The Charge Nurse will be responsible for maintaining a list of designated visitors. Any exceptions related to patient condition will be determined by the charge nurse. Screeners will not make that determination.

Please address all questions to [email protected].


VA North Texas Health Care System – Voluntary Services has a new shuttle service for the Dallas VAMC, Sam Rayburn Memorial Veterans Center and Fort Worth locations.

You can also text ARRVL to 41411 to find out each shuttle location and the next arrival time. Learn more »

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